Frequently asked questions
What people ask us most. Missing a question? Contact: bonjour@recallcoach.gg.
The product
What is it, and who is it for?
Recall is an AI coach for junglers. We analyse your season and suggest a personalised improvement plan. The beta is open to EUW players ranked Gold to Emerald. Other roles and other servers will come later.
How is it different from other analysis tools?
Based on what we found on 29 September 2026, these tools mostly focus on analysing each game: stats, builds, match analysis. We look at something else: you, across dozens of games. We look for what keeps repeating and tell you what to work on first. The two approaches complement each other.
Nothing to do with Windows Recall?
Nothing. Recall installs nothing on your PC, takes no screenshots and watches nothing while you play. It only reads your public ranked match history, through the official Riot Games API, when you ask for it.
The method
How does the analysis work?
We fetch your latest ranked jungle games through Riot Games’ public API, which any registered developer can access. We compare each metric (deaths, farm, vision…) with real benchmarks, meaning the averages measured among junglers at your rank on EUW, and with those for the elo you’re aiming for when we have them (Gold, Platinum, Emerald). Below 20 games, we tell you so: the trends aren’t reliable yet.
Why do you say “association, not causation”?
Because it’s true. Games where you die near an objective are lost more often, but that doesn’t prove those deaths are what lose them: maybe you go there precisely when the game is going badly. That’s why we set a goal, then check after a set number of games whether it changed anything.
How long does an analysis take?
We aim for about one minute for the diagnostic and a few minutes for the full plan; during the beta, it can take longer. You can close the page: we’ll send you an email when it’s ready.
What’s the difference between the free diagnostic and the full plan?
The diagnostic covers your last 20 games and shows you where you stand. The full plan goes further: prioritised goals and a cheat sheet (no runes or builds). Game-by-game analysis is in the works. During the beta, everything is open to everyone.
What don’t you do?
- No MMR estimates or home-made rankings: we show your official rank.
- No features during a game.
- No analysis of profiles hidden by the game.
What if my games show nothing?
We tell you. No invented flaw to fill the page: at 20 games, only clear gaps are visible, and “nothing clear” is not “all good”. You will at least know what you can stop working on, and we tell you after how many games to look again.
Your account
How do you link my game account?
You give us your Riot ID (Name#TAG) and declare that the account is yours. We never ask for your password and there’s nothing to change in the client: ranked match history is public, and that’s what we read through Riot Games’ official API.
So for now, account ownership isn’t verified. Official sign-in with a Riot account (Riot Sign On) will be offered as soon as Riot opens it to us, along with our production key; it will then become the standard way to link an account.
How do I log in?
There’s no password. You get a link and a 6-digit code by email, valid for 15 minutes. The link is for a computer, the code for when you read the email on your phone.
Your data
What data do you store?
Your email, your Riot ID, your questionnaire answers (target elo, champions, hours per week) and your analysis results. Nothing else. Details in the privacy policy. The data is hosted in Europe.
How do I export or delete my data?
On the /app/compte page: one button exports everything as JSON, another deletes your account and your data after a confirmation (you type the requested word).
The beta
Is the beta really free, and until when?
Yes, it’s free. End of the beta: information to come. A free option will remain available afterwards.
How much will the service cost later?
Prices haven’t been set. The plans shown on the site are indicative and non-binding: what they include may change before the end of the beta. Nothing will be charged without your explicit consent.
What if my rank or my games don’t show up?
- Check the spelling of your Riot ID, tag included (
Name#TAG). - Check that your profile isn’t hidden.
- You need at least 20 recent ranked jungle games.
- If the message mentions an expired key, that’s our fault, not yours: your data is intact and the import resumes as soon as the key is renewed.
Otherwise, write to us. Contact: bonjour@recallcoach.gg.
Are the results real?
Yes. The diagnostic and the plan are calculated by our engine from your real ranked games, compared with the benchmarks measured among junglers at your rank on EUW. Every number in the plan is traced back to its source in your data before it’s published. Anything not connected yet (game-by-game tracking, the final verdict) is marked as “under construction” in the interface, never replaced with made-up numbers.
Will it make me climb?
We don’t promise a rank. We promise to tell you where you stand against junglers of your rank, what you can leave alone, and after how many games to judge whether it moved. Whether following the plan makes you climb is what the beta measures; we will publish the result, good or bad.
Riot Games
Is Recall affiliated with Riot Games?
No. Recall is an independent project. Here’s the notice we display everywhere:
Recall isn't endorsed by Riot Games and doesn't reflect the views or opinions of Riot Games or anyone officially involved in producing or managing Riot Games properties. Riot Games, and all associated properties are trademarks or registered trademarks of Riot Games, Inc.
See also the legal notice.
New season. Start with a recall.
Request an invite: once your game account is linked, we read your games and email you when your diagnostic is ready.